September 3, 2018 at 7:42 am #2477JeffAltmanCoachKeymaster
Today, I have more advice for you about interviewing is an IT professional or a senior level professional with a different organization.
Here’s the pattern of the interviews. The 1st interview. HR. 2nd interview. Hiring manager. 3rd interview (sometimes 4th and 5th interview) different constituencies that are being impacted you being hired. Final interview. Area manager. This is how it generally works. Lots of different interviews from lots of different directions.
Once you are being invited back by the hiring manager, HR may make the phone call but the hiring manager is the one who makes the decision, you need to start understanding the different constituencies in the organization. What’s their problem? What matters to them? It may be different than what your immediate manager cares about.
Your immediate manager cares that, at the end of the day, he or she isn’t going to get bugged that you are incompetent, that you are a problem, that you are not doing what the user wants. But, at the end of the day, what DOES the user want? What do these different departments care about that you can solve for them?
I want to encourage you that when you get the invitation to come back, as the hiring manager. What is it that they are concerned with? What problems have they been facing? What did the predecessor in the role do really well? What were they so good at? Are you going to be evaluated by these different constituencies in order to ensure that you give them the information that they need?
Sometimes, these constituencies have a completely different view of the job than what you are going to be told. I’m going to encourage you to go back and watch my video about “The Single Best Question You Should Ask on Any Interview,” or read my book on that subject. And, at the beginning of the interview with each of these constituencies, say something to the effect of, “When I spoke with (name of the hiring manager), he gave me his take on the role but yours may be a little bit different. Would you tell me about the role as you see it and what I can do to help you?”
Thus, they will tell you at the beginning of the interview what matters to them so that you can address their concerns in powerful ways early in the process and not guess what they are looking for.
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